Hospitality is a demanding and often under-appreciated industry. Particularly for those smaller family businesses it would feel like a kick in the teeth. More so after having spent months bearing a large financial cost for keeping them on furlough. I also understand business owners annoyance as they face opening with no staff.
It became the paid sabbatical many needed to reassess their careers. Let’s be honest: if you had the chance to earn 80% of a wage for doing nothing, and earning a wage in another industry at the same time, wouldn’t you? It became the chance many needed at trying a new role in a new industry, whilst retaining the security of your existing wage and without having to quit a job you already knew well. I can’t say I blame them no matter how much my business head says this was taking advantage. The pariahs lambasted for ‘playing the system’ by claiming furlough whilst working elsewhere at a cost to their original employer. Once loyal employees were criticised for being selfish. But as reopening loomed, venues reported a recurring theme staff having new jobs elsewhere. Furlough saved many in exchange for financial burden on businesses.
Not the beer (oooh, now I want beer), the virus! COVID-19 shut venues across the world and saw staff ousted at unprecedented levels. Is this now the time for reckoning upon an industry notorious for poor working conditions and low pay?Ĭorona changed hospitality.
Is hospitality to blame for its own staffing crisis? By Hotel Manager, Matt Shiells-Jones
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