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1. #Budget car rental san diego airport location skin#
2. #Budget car rental san diego airport location upgrade#
3. #Budget car rental san diego airport location full#

The taxi came at 7:45pm to take us to the rental car office, but the office was closed at 5:00pm. After 7 hours stranded, the tow truck came at 7:30 pm to tow the car and left our luggage on the street. We had to be in the middle of nowhere under the heat of 100F. We contacted National roadside assistance and they couldn't do anything to help. My rental car was dead at noon Jon our way from San Diego to Yosemite National Park.

#Budget car rental san diego airport location skin#

I hope that my treatment was not because of my skin color, but I still do not know why this man had to insert himself into my transaction in the first place, and he could not show me anything in writing in regards to a $600 deposit. I hold his company Pacific and your company as well responsible for doing business with a company of this sorts. I asked the man to show me ANYWHERE ON MY CONFIRMATION EMAIL OR ANY LINK WHERE THERE IS A $600 DEPOSIT. Now my mom who was with me used to work at Hertz car rental down the street and knows the industry.

Let me say that again a 2-day rental at $38 and he wanted a $600 deposit. The man ask if all I have is a debit card and I tell him yes.

then the man starts to talk over the lady that is helping us and eventually kicks the lady off of the computer and takes over. then about 2 min in another man comes out and says "this is only for local, this is only for local." we were like ok and kept going. The worst nothing When we got to the place we were being helped by a woman and she was going through all the information and everything was fine. All in all a lousy experience, since I now have to file a complaint to get them to correct the charge to my credit card account. When I tried to return the car to their Phoenix location, I was told it was impossible to drop the car off there even though their San Diego agent had told me I could do so if willing to pay a penalty for doing so - basically one of their agents lied, no idea which one. like was posted on their competitor's return stations. When returning the car, their station was closed, with zero indication as to when they would open in the a.m.

#Budget car rental san diego airport location full#

To make up for the inconvenience, I was told I would be given a discount from my original intermediate type car reservation, however, that did not happen, they just hit my credit card with the full charge for the larger vehicle I never go to drive. It was noisy, lacked cruise control, a/c was very weak, as in "no fun to drive". Stood my ground, eventually, an economy type car was returned and assigned to me.

Else wanted to upcharge me for a more desirable model, I declined. Agent said that I could return the next day to swap out for something more appropriate, but, due to my schedule, it would have taken me a whole day's drive to come back for the swamp.As an alternative, I asked if I could swap cars in Phoenix, which would have fit my itinerary better, was told there would be an upcharge for such. Once and never again Basically nothing Car I had contracted for was not available, offered me a minivan instead, not interested, was traveling by myself and wanted fuel economy. I have rented vehicles from Enterprise 13xs time year, not once have I experience any of the mentioned situations with enterprise. It took me an hour in the parking garage for Fox employees to do their job. Until I called, while inspecting the vehicle, he kept receiving calls and he would answer all Phone calls, walk away then come back.

#Budget car rental san diego airport location upgrade#

A Fox representation she should have said “unfortunately, it seems there was an error on our end with inventory, however we’re providing you with a complementary upgrade to a medium size” when I got to the gate to have my car inspected I waited 19mins to have the manager come to the small Office as he was too busy chatting it up with employees on the other side of the parking lot. How did this all of the sudden become my issue where I have to pay extra? Where is the customer service as. When I arrived the receptionist told me there was no small vehicles, she has to up charge me for a medium size car. I renter the small vehicle, it was only for me no additional people.